Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
If the customer does not require customization, generally it can be delivered within 7-10 days. If customization is needed, please inquire in advance and our salesperson will provide you with a specific delivery time based on your requirements. Typically, for cases involving only custom logos, it can be delivered within 15-20 days.
Click on the Account button, then click on New User Registration.
Please confirm the delivery address before placing an order. Once the goods are shipped out, any request for a change of address will be at the customer’s expense.
After the goods are shipped out, our company will provide a shipping number. Customers can use this number to track their shipment on the courier’s official website and stay informed about its transportation status in a timely manner.
We don’t keep our client’s credit card information on file.
All our products no longer require additional taxes.
Normally, the shipping cost is free of charge to any address in the United States; For other countries, please inquire before the order.
Packaging according to specific quantities.
If you need to swap an item
Returns and Exchanges
If it is due to quality issues, printing problems, or delivery time issues, we will arrange a refund within one month depending on the specific situation. If it is not related to these issues, customers cannot apply for a refund.
Once the customer receives the wrong product, we will arrange a full refund within 5-7 working days after the customer receives the goods.
If the customer receives damaged products, please notify us promptly, send relevant photos as evidence, and we will resend the items within 2-3 working days after verification, along with a new tracking number.
Please mail to: 440 N Barranca Ave #5104, Covina, CA 91723
You can contact us online or send an email directly to our customer service email. Our customer service representative will contact you within 24 hours.
If you find that the address entered is incorrect, please leave a message online or call us before shipment, and we will help you make the necessary changes in a timely manner.
Yes, you can change or cancel the order before the shipment. After shipment, it will be not available.
Yes, you can.